Shipping + Delivery Policy

DUE TO THE PANDEMIC SOME PACKAGE MAY BE DELAYED! WE ARE TRYING OUR BEST TO GET PACKAGES OUT ASAP! PLEASE BE SURE TO ACTIVELY TRACK YOUR PACKAGE WITH TRACKING NUMBERS PROVIDED VIA EMAIL.       

THANKS FOR BEING PATIENT! 

Standard Shipping is 5-7 days delivery (including Saturdays) from the date that your order ships (PROCESSES IN 1-2 BUSINESS DAY)

Standard Shipping: 5-7 days 

 

Priority Mail is 2-5 days delivery (including Saturdays) from the date your order ships out. Includes Insurance coverage (PROCESSES IN 1-2 BUSINESS DAY)

Priority Mail: 2-4 days  

 

Express Mail is 1-2 days delivery from when your order ships. (ships the same day if you order by 12PM EST)

Express Mail: 1-2 days 

 

 

INTERNATIONAL SHIPPING  UK,CANADA,CARIBBEAN

Priority Mail: 6-10 Business Days

Priority Mail Express: 3-5 Business Days

INTERNATIONAL SHIPPING RATES ARE CALCULATED FROM THE CARRIER BASED ON YOUR ORDER AND LOCATION

UNITED STATES POSTAL SERVICES (USPS)

 

                        Applies To All 

Please be sure to put correct shipping address when placing your order. Any packages returned to Kiyomi & Kompany due to incomplete or inaccurate address, customers will be fully responsible for any new shipping cost that associates with resending the package. 

Kiyomi & Kompany is not responsible for any packages lost/stolen in the transit, inaccurate addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS. if your package falls under one or more of these categories please contact USPS directly to file a claim 800-275-8777  

Updated 2/8/21